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"Cable Connection In Progress" Netgear AC1750 -C6300 Modem Router

M4ndr4k3
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"Cable Connection In Progress" Netgear AC1750 -C6300 Modem Router

I returned my Atlantic Broadband modem router yesterday, and replaced it with thism, Netgear AC1750 -C6300 Modem Router. I brought it withy me to ABB to make the switch and everything went smoothly. I took it home and set it all up only to find I had no internet connection. I called ABB, they told me that it was rejected in their system. The agent re-entered all of the informatin, thinking it was put in incorreclty. It was rejected again. They then elevated it to their supervisor, who also couldn't help. I was told to contact the maker of the router and to see if there was anything they could do. I work in IT and have never had to deal with this before. Any information would be great thanks.

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
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DarrenM
Sr. NETGEAR Moderator

Re: "Cable Connection In Progress" Netgear AC1750 -C6300 Modem Router

Did you ask your ISP if they support netgear modems?

 

DarrenM

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