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C6300 Cable Modem Router Bridged. Will Not Factory Reset.

mvaughn
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C6300 Cable Modem Router Bridged. Will Not Factory Reset.

I can log in via browser at 192.168.100.1 (Default Bridge IP), Router Mode is NO and will not change to YES after Apply. Also, Factory Reset button reboots the router but nothing ever changes. Also tried a hard 30/30/30 to no avail. I have a feeling my ISP is up to something (tampabay.rr.com - road runner). Cannot see SSID either as 2.4Ghz is not lit. My Network Map has 300+ items from ISP. Has anyone ever heard of something like this before?

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
Message 1 of 3
DarrenM
Sr. NETGEAR Moderator

Re: C6300 Cable Modem Router Bridged. Will Not Factory Reset.

Hello mcaughn

 

It has been a recent issue with spectrum customers they have a code attached to the modem shutting down the wireless I would contact them and make sure all the coding is correct.

 

DarrenM

Message 2 of 3
vkdelta
NETGEAR Expert

Re: C6300 Cable Modem Router Bridged. Will Not Factory Reset.

Please call Spectrum and ask them to REMOVE "WIFI OPT-OUT" and Remove "BRIDGE MODE SETTINGS"

Message 3 of 3
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