C6300 remote manager doesn't work

[hung-le]

Turn on remote management with port 8554 but when access router from internet got  This page isn't working  xxx.xxx.xxx.xxx didn't send any data err_empty_response

Hope some one can help

[hung-le · Accepted solution]

Hi all,

Thanks for your help and suggestion, it 's working now after I change to port 9090 . I'm not sure what is on port 8080 and 8554 that cause the problem. Anyway thanks again .

[michaelkenward]

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@hung-le wrote:

Turn on remote management with port 8554 but when access router from internet got  This page isn't working  xxx.xxx.xxx.xxx didn't send any data err_empty_response

---

That's a bit thin on details.

Have you been through all the setup steps needed for remote management?

Tried a different port?

You have posted your message in the section of this community given over to Apps and Services. You might get more help, and find earlier questions and answers specific to your device in the appropriate section for your the C6300. That's probably here:

Cable Modems & Routers

[hung-le]

Thank for your respone Michaelkenward,

Yes I have been turn on remote management ,allow remote access by every one and port 8554 in Advanced Setup-->Remote Magement. Yes I try port 8080 got same problem .I will try to post it in Cable Modems & Routers like you suggestion .

[michaelkenward]

There are still large gaps in your explanation of what you are doing and where it goes wrong.

Detailed explanations are much more useful than terse "when access router from internet" which could mean many things.

Have you considered "anywhere access"?

How do I enable or disable Anywhere Access on my router using the Nighthawk app? | Answer | NETGEAR ...

[antinode]

> Turn on remote management with port 8554 but when access router from
> internet got This page isn't working xxx.xxx.xxx.xxx didn't send any
> data err_empty_response

   Try it (same URL) from a system on your LAN?

   What is the actual URL that you used?  If you're worried about
revealing secrets (like, say, a public IP address), then the top half of
the address, "a.b" out of "a.b.c.d", would satisfy most of my curiosity.

   "err_empty_response" sounds to me like bad modem+roiuter firmware,
but many things are possible.

> Have you considered "anywhere access"?

   Did you look at the "This article applies to:" info on that web page?

[hung-le]

Thanks for your response Antinode,

I used URL below to access remote access my router

http://my-modem-public-ip:8554

Nighhawk app doesn't support my C6300 so I can not use Anywhere Access .

I used the advanced Setup of Netgear Genie to turn the Remote Management on .

Let me try a different port see if it works .

[antinode]

> http://my-modem-public-ip:8554

   Which part of "actual" was unclear to you?  Does that
"my-modem-public-ip" match what the C6300 says its WAN/Internet IP
address is?

>    Try it (same URL) from a system on your LAN?

   ?

[schumaku]

The public IP address as seen on the router Internet/WAN port is the same as a "google what is my ip address" shows?

[hung-le · Accepted solution]

Hi all,

Thanks for your help and suggestion, it 's working now after I change to port 9090 . I'm not sure what is on port 8080 and 8554 that cause the problem. Anyway thanks again .

[michaelkenward]

Good feedback. Thanks for reporting it. It  might help another victim of this in future.