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Forum Discussion
Solved
C7000v2, Windows 10
How do you folks disconnect your USB NAS drive without corrupting data by just yanking out the USB connector?
I don't see any way on the Nighthawk app or the old Genie desktop app to safely disconnect the drive -- that works. There is a button in the Genie app : Advanced>USB storage> Basic that says, "Safeky Remove USB Device" but it doesn't work. It always returns a page that says, "The device cannot be stopped right now. Try stopping the device again later." But that NEVER changes.
Suggestions?
Windows 10 version 1900 aug update,
I would try to make sure that there is no data being written to the SSD before powering off the modem or pulling the USB cable. Usually there isn't any data being written if your not actively using the SSD or putting files to the drive. There maybe some reads being done by the modem system, however these shouldn't impact any files if the power or the USB is pullied.
8 Replies
Power OFF the modem, disconnect, then power ON?
Furry, Good suggesstion. I get the logic that powering off the modem would deprive the NAS of any possible incoming data. My NAS (in this case an Samsung 860 EVO SSD) is only powered by USB power. You think it would be wise to power the SATA connector with a separate power supply so that it remains powered until any possibility of incoming data stops (unplugging router)? I have one of those laying around somewhere.
FURRYe38 wrote:Power OFF the modem, disconnect, then power ON?
No, I would not do that as it might cause problems, if the usb SSD is working otherwise on it's own and gets power thru the modem, there shouldn't be any need for any additional power.