Reply
Highlighted
Follower

Modem downstream led blinking no upstream led and restarting

As the subject, the downstream led is keeping blinking while no upstream led. After a while, modem restarts by itself. So far, there is no outage reported. No sure what is going on with Xfinity.
Message 1 of 2
Highlighted
Guru

Re: Modem downstream led blinking no upstream led and restarting

if you have any splitters, attenuators, or amplifiers in the coax line, I'd recommend removing them. 

check the coax cable for damage, kinks, corrosion, loose connections. preferably more it to where the coax enters the home. 

Then log in and get a screen snip of the cable connections page and the modem logs and post them back on here

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 73 views
  • 0 kudos
  • 2 in conversation
Announcements