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Jaylampin's avatar
Jaylampin
Aspirant
Aug 14, 2016

Netgear NightHawk C7000 Modem/Router. Unable to login to modem after a few days of use.

Netgear NightHawk C7000 Modem/Router.  I'm unable to login to modem after a few days of use.

 

I've read that you have to reboot/reset to default to be able to back into the router (via ip addres).

 

OK, I've done that and an able to log back into the router a couple of days.  After that I can't login again.

 

The resolution provided is not a long term solution.

 

Why can't I log into my C7000 box without having to reset or restore default?

This is unacceptable in my opinion.

 

Could I just have a defective unit?

 

 

 

 

Troubleshooting

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Aug 16, 2016

    Hello Jaylampin

     

    Is the Default gateway address changing after a couple of days? do you try both ways 192.168.0.1 and www.routerlogin.net? When you try to log in are you directly connected via ethernet?

     

    DarrenM

    • Jaylampin's avatar
      Jaylampin
      Aspirant
      Aug 16, 2016

       

      Default gateway is not changing.  It's still 192.168.0.1.

       

      When I login, i usually go via 192.168.0.1, but since you asked, I did try the url routerlogin.net and that failed also.

      Like I said, it takes a power cycle to log back in.  It'll work for a couple/few days, then same issue.

      I've even reset it to default hoping that would fix the issue permanently, but it has not.

       

      For the record, i can get to the internet and connect to all my other devices fine, I just can log into the C7000 router/modem.

       

       

       

      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes
      IPv4 Address. . . . . . . . . . . : 192.168.0.25(Preferred)
      Subnet Mask . . . . . . . . . . . : 255.255.255.0
      Lease Obtained. . . . . . . . . . : Tuesday, August 16, 2016 10:27:09 AM
      Lease Expires . . . . . . . . . . : Wednesday, August 17, 2016 10:27:12 AM
      Default Gateway . . . . . . . . . : 192.168.0.1
      DHCP Server . . . . . . . . . . . : 192.168.0.1
      DNS Servers . . . . . . . . . . . : 8.8.8.8

  • dupinder's avatar
    dupinder
    Aspirant
    Dec 10, 2016

    Has this issue been solved?? I am experiancing the same problem with my router and I have a plex server that keeps disconnecting because of this..