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Forum Discussion

RobbieB9969's avatar
May 06, 2022

Nighthawk AX6000 Not working

Nighthawk AX8 AX6000

Model #: CAX80

 

I have noticed my nighthawk is not online. The power button is solid white, but none of my other icons green.  I have tried a hard reset, but nothing has happened. The router is over a year old, so the manufacturer warranty has expired. Has anyone experienced this issue? I have Xfinity and they are not reporting in outages in my area.

10 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Are you able to log into the device?

    If so, do you have a screen snip of the cable connections page, event logs?

    that helps check the connection. The CAX80 has a reboot cycle that will run if its not detecting a cable connection. 

    • RobbieB9969's avatar
      RobbieB9969
      Tutor

      No I am not able to login on the app. However, my cable is working fine.

      • plemans's avatar
        plemans
        Guru - Experienced User

        Not using the app. But using a web browser to access its IP address