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Firmware update 1.0.0.44 Fails

UC74
Guide

Re: Firmware update 1.0.0.44 Fails

Hi Bianca,
SKU is DC112A-100EUS
Model: DC112A|AirCard Smart Cradle
Message 26 of 41
sanpas
Aspirant

Re: Firmware update 1.0.0.44 Fails

 


@Blanca_O wrote:

Hi, All, 

 

May I please have the device SKU? It can be checked on their end by checking the box of the product, on the barcode label, which should indicate DC112A-xxxxxx.

 

Regards, 
Blanca 
Community Team



@Blanca_O wrote:

Hi, All, 

 

May I please have the device SKU? It can be checked on their end by checking the box of the product, on the barcode label, which should indicate DC112A-xxxxxx.

 

Regards, 
Blanca 
Community Team


Hi Bianca,

Typo in last reply SKU is DC112A-100EUS

Pascal

Message 27 of 41
LlamaLarry
Luminary

Re: Firmware update 1.0.0.44 Fails

Same thing for me, same, US SKU as the others:

 

A new version has been found. Do You want to upgrade to the new version now?

Current GUI Language Version: 1.0.0.34_2.1.38.3

New GUI Language Version: 1.0.0.44_2.1.38.3

Current Firmware Version 1.0.0.34

New Firmware Version 1.0.0.44_1.0.60

 

I try updating and get:

Downloading and updating the language table, please wait for approximate one minute…

 

Followed by:

Failed to update GUI language file

 

Where is the standalone firmware file so we can update manually?

 

 

Model: DC112A|AirCard Smart Cradle
Message 28 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi, All, 


Thank you for providing your device's SKU. I am checking this with our engineers. I will provide update once new information will be available

 

Regards, 
Blanca 
Community Team

Message 29 of 41
Gkespy
Tutor

Re: Firmware update 1.0.0.44 Fails

I'm having the same issue. Says upgrade available. I'm at 1.0.0.34. Can't download the language file and fails. Mine is a DC112A-100NAS.
Model: DC112A|AirCard Smart Cradle
Message 30 of 41
tcreek
Aspirant

Re: Firmware update 1.0.0.44 Fails

I have a DC112A-100NAS and it still fails to do the firmware update. Any fix for it?

 

Tom

Model: DC112A|AirCard Smart Cradle
Message 31 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi, All, 

 

Engineering team provided the list of latest FW for DC112A: 
 
DC112A-1TLAUS Latest FW is 1.0.0.42
DC112A-100EUS, DC112A-100NAS is 1.0.0.44
DC112A-1RDMES and DC112A-2RDMES for Oreedoo Latest FW is 1.0.0.42
DC112A-1Z1MES for Zain Latest FW is 1.0.0.42 

 

Kindly check again if you already have the latest firmware. 

 

Regards, 
Blanca 
Community Team

Message 32 of 41
LlamaLarry
Luminary

Re: Firmware update 1.0.0.44 Fails

Bianca, I think you've missed the actual point.  Its not that we don't know the latest firmware revision for our devices, it is that the router itself is telling us there is an update and the update fails to load at the language table and cannot proceed.

 

Netgear can do better than this.

Message 33 of 41
UC74
Guide

Re: Firmware update 1.0.0.44 Fails

Something gone wrong, Blanca?
Model: DC112A|AirCard Smart Cradle
Message 34 of 41
tcreek
Aspirant

Re: Firmware update 1.0.0.44 Fails

Have the DC112A-100NAS

 

Current firmware is

 

Firmware Version
V1.0.0.34_1.0.60

 

and it fails to update to 1.0.0.44.

 

Any fix?

 

____________________________

 

 

 

 


@Blanca_O wrote:

Hi, All, 

 

Engineering team provided the list of latest FW for DC112A: 
 
DC112A-1TLAUS Latest FW is 1.0.0.42
DC112A-100EUS, DC112A-100NAS is 1.0.0.44
DC112A-1RDMES and DC112A-2RDMES for Oreedoo Latest FW is 1.0.0.42
DC112A-1Z1MES for Zain Latest FW is 1.0.0.42 

 

Kindly check again if you already have the latest firmware. 

 

Regards, 
Blanca 
Community Team


 

Model: DC112A|AirCard Smart Cradle
Message 35 of 41
mamamamamamamam
Initiate

Re: Firmware update 1.0.0.44 Fails

I have the same problem.  Last time netgear for me, that's for sure. Support is as bad as the software the make. 

Message 36 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi, All, 

 

I have raised this issue several times to our engineering team. There are only few users who managed to get the firmware updated but majority are still having issue. And this is being investigated. We are now considering of posting the firmware on our support site. You may also send me a private message with the device SKU (DC112A-xxx) and I'll check with them if I can provide the firmware.

 

I apologize for the inconvenience this has all caused you and appreciate the patience. 

 

Regards, 
Blanca 
Community Team

Message 37 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi, All, 

 

I have raised this issue several times to our engineering team. There are only few users who managed to get the firmware updated but majority are still having issue. And this is being investigated. We are now considering of posting the firmware on our support site. You may also send me a private message with the device SKU (DC112A-xxx) and I'll check with them if I can provide the firmware.

 

I apologize for the inconvenience this has all caused you and appreciate the patience. 
 

Regards, 
Blanca 
Community Team

Message 38 of 41
Tokarek
Aspirant

Re: Firmware update 1.0.0.44 Fails

Hi,

 

I am also having the same problem with language package update failed. This prohibits futher firmware update form 1.0.0.34 to 1.0.0.44_1.0.60.

My SKU is DC112A-100EUS

 

Message 39 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi @Tokarek

 

DC112A-100EUS firmware 1.0.0.44 is now available on our support site. Please click link below to download: 

 

https://www.netgear.com/support/product/DC112A.aspx#Firmware%20Version%201.0.0.44

 

Regards, 
Blanca 
Community Team

Message 40 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi, All, 

 

Please be informed that DC112A Generic SKU firmware 1.0.0.44 is now available on our support site. Should you wish to download the latest firmware, here's the link:

 

https://www.netgear.com/support/product/DC112A.aspx#Firmware%20Version%201.0.0.44

 

This applies to DC112A-100NAS and DC112A-100EUS. 

 

Regards, 
Blanca 
Community Team

Message 41 of 41
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