Power problem M6 mr6150

[hvanbokhoven]

I have now ordered a nighthawk M6 twice, the first of which I have already returned. I had the same problem with both. Inconsistency in loading. Both devices have the problem that they do not want to charge immediately. When I connect a device to the power with the original power adapter, it does not want to start charging immediately. Not even if it is connected to the power for a few minutes. Only when I restart the device does it start charging. I have already spent hours and dozens of emails here with support from Netgear. They do not offer a solution, other than that I can return the device and ask for my money back. I find it incomprehensible that on two occasions a device costing 850 euros functions poorly or not at all. For the first device, Netgear indicated that a possible cause was that it had been dropped during transport. I borrowed an M5 from a friend for this purpose, and it worked great. But the added point is that the m5 is a lot more expensive than the m6. I've tried searching this community for users with the same power issue, but to no avail so far. Does anyone recognize this same problem?