Orbi WiFi 7 RBE973
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Not receiving SMS text

Dave_Coyne
Aspirant

Not receiving SMS text

Trying to setup Circle on my Orbi, I do not receive the SMS text with the pass code.  I must have attempted this at some point, but I have no idea what SMS number is being used.  How can I reset the Circle account/app and enter the correct SMS number?

 

I've been researching this for weeks.  I would hate to purchase a different solution but I'm running out of options.

 

I see in these forums that @DexterJB has helped others.

 

PLEASE help me !

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4
Christian_R
NETGEAR Employee Retired

Re: Not receiving SMS text

@Dave_Coyne - I have sent you a message. Please check your inbox. 

 

Christian 

Message 2 of 4
Ussef
Aspirant

Re: Not receiving SMS text

Dear Support,

 

I have the same issue with my RBR40. My old phone is broken and I'm not receiving the SMS in the new one....can I get circle to reset without reseting the Orbi.

 

Thanks in advance for your help.

Message 3 of 4
Dave_Coyne
Aspirant

Re: Not receiving SMS text

@Christian_R   I responded to your message.  Please reply with next steps.  Thank You !

Message 4 of 4
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