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R8000 Nighthawk device list and circle app all show different Mac addresses

nolajoins
Aspirant

R8000 Nighthawk device list and circle app all show different Mac addresses

I recently reset the router to defaults and started this over.  But now the circle app doesn't work.  When I started troubleshooting I found that the device names show a different mac address when I log on to the routers admin page.  The netgear app shows a different mac and the circle app shows the wrong one too.  Furthermore, none of them are the actual mac address of the device.  I feel like I have fallen in a very special hole made just for me 😞 

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Christian_R
NETGEAR Employee Retired

Re: R8000 Nighthawk device list and circle app all show different Mac addresses

Hello nolajoins, 

 

Please refer to the article below as it may provide more information:

 

https://kb.netgear.com/000062803/Why-am-I-seeing-multiple-unknown-or-duplicate-devices-in-my-Circle-...

 

Christian 

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