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Wifi lock up when using disney circle

i just bought Netgear Nighthawk and I set up Disney Circle. After a week of running Circle the wifi locks up and nothing will connect. I cannot even connect to the router with routerlogin.net Devices that are wire connected to the router continue to function fine. How do I make my wifi work and fix this problem? Thanks
Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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Re: Wifi lock up when using disney circle

Hi @AmycK,

 

Welcome to the community!

 

1. Are you able to login to the router UI via the wired devices?

2. Is the Wi-Fi name still visible for your wireless devices?

3. Are you able to make changes to the Circle settings via the Circle app?

 

Dexter

Community Team

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NETGEAR Moderator

Re: Wifi lock up when using disney circle

Hi @AmycK,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

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