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reset account info for circle disney

Can someone please explain how I access my circle disney account info? 

I'm going in circles literally here, its current on my iphone subscriptions.

My router updates are current but all of a sudden all the permium features were gone.

I delete the app and rebooted, now it asks me for a circle passcode.

I dont know what it is.

I try the send SMS feature but the account has my old cell phone number.

Can I please get some help top reset my account info so I can recieve the SMS text with the new code?

Thanks

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NETGEAR Moderator

Re: reset account info for circle disney

Hi @cmcastro,

 

Welcome to the community!

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

Message 2 of 4
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Aspirant

Re: reset account info for circle disney

I also need help with this same issue. Everything I've read tells me I need to reset my Circle account and to contact Netgear tech support, but my 90 day warranty is up. That isn't very helpful.

How do I change my phone number that I originally signed up with, so I can get the passcode?
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 3 of 4
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Aspirant

Re: reset account info for circle disney

Hi 

did you manage to sort it out,I have the same issue with my circle,please help.

Thank you.

Joju

Message 4 of 4