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realtek1's avatar
realtek1
Apprentice
Aug 17, 2017

Milestone Arcus

Hi,   I have a ReadyNAS 526X and I installed Milestone Arcus, can you please confirm if you should get a free license as part of the 526X? The Netgear website emplies this is the case when viewing ...
Netgear Apps & Add-ons
JennC's avatar
JennC
NETGEAR Employee Retired
Aug 17, 2017

Hello realtek1,

 

Milestone Arcus on ReadyNAS supports 2 cameras for free for a trial period of 60 days. After the trial period, the customer will be required to buy and activate a license. Netgear nor Milestone absolutely cannot reset any trial license period. Licenses are sold in 1, 4 and 8 packs. Each license will be good for 5 years. To purchase or activate a license, there is a button on the user interface of MileStone when you use it that will take you to Netgear portal to buy license.

 

Regards,

  • yoban's avatar
    yoban
    Apprentice
    Aug 17, 2017
    JennC wrote:

    .... Licenses are sold in 1, 4 and 8 packs. Each license will be good for 5 years....

    Do you think that Netgear would look at offering a license conversion from Readynas Surveillance to Milestone Arcus? Although if I have to renew every 5 years, this would put me off a bit.

    Having used Milestone's Xprotect, Readynas Surveillance has a long way to go.

    • JennC's avatar
      JennC
      NETGEAR Employee Retired
      Aug 17, 2017

      Hello yoban ,

       

      Maybe, but I am not sure as there are no plans as of now.

       

      Milestone and ReadyNAS Surveillance are completely separate products. There is no way to convert ReadyNAS Surveillance licenses to Milestone. Take note that ReadyNAS Surveillance licenses are permanent to the chassis while Milestone Arcus' only lasts 5 years.

       

      Also, ReadyNAS Surveillance will still be available and will still supported.

       

      Regards,

      • JBDragon1's avatar
        JBDragon1
        Virtuoso
        Aug 20, 2017

        I can't seem to find prices. How much per camera?  Then it's only good for 5 years and I have to fork out again, every 5 years?  If you have to hide the prices, It can't be cheap.  I'm trying to google the info and I can't find any prices.  I go to their web site, No prices that I can find.  

         

        I can only guess how much say 16 camera's would cost, and every 5 years.   Think there's much cheaper solutions then this.

         

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