Orbi WiFi 7 RBE973
Reply

D700 constant disconnect and dropout

NYSTY
Follower

D700 constant disconnect and dropout

Connecting in Australia to NBN via Mate Communicate.

 

CONSTANT dropouts and dropoffs, and absolutely no attempt to reconect - only solution is constant hard restarts. 

 

Have factory reset multiple times and upgraded to latest firmware V1.0.1.78_1.0.1.

 

If anything this seems to make the dropouts worse.

 

Spoke to ISP provider and changed WAN preference to 'must use Ethernet WAN' but that hasn't helped .

MTU = 1492 


Any ideas? Otherwise it's goodbye Netgear for good. 

 

And does anyone from Netgear ever assist on these forums, or is it only the community?

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 2
antinode
Guru

Re: D700 constant disconnect and dropout

> CONSTANT dropouts and dropoffs, [...]

 

   Presumably, you mean something like "frequent", not "CONSTANT".

 

   LED indicators?  Other behavior (like, say, browser access to its
management web site)?  Any useful information at all?

 

> [...] changed WAN preference to 'must use Ethernet WAN' [...]

 

   To what is this D7000 connected?

 

> And does anyone from Netgear ever assist on these forums, or is it
> only the community?

 

   Occasionally or mostly, respectively.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 440 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7