DG834Gv4 router issue

[MaryKP]

I have an older modem/router, model DG834Gv4, working with an HP desktop. I am constantly receiving the error message "Cant reach this page" from the Microsoft Egde browser on Windows 10. Is the modem at fault? Is there a patch to fix this anoying nuisance? Do i need a newer modem? Whats the deal.

[DarrenM]

Hello MaryKP

Does this happen on other web browsers?

DarrenM

[MaryKP]

 Hi Darren, Yes, this "cant find the page" nonsense happens on Edge, as well as Chrome. I realize this modem/router is older, and will be happy to replace it IF i know this is the problem. I was "forced" to upgrade to Windows 10 when that rolled out, and its crap. I wonder if that is the problem and not the modem/router. Any help and/or advice you can give will be GREATLY appreciated!

Thanks,

Mary

[DarrenM]

It could be a issue with it being older and windows 10 do you have a tablet or phone you can try to access the modems gui from that will tell us for sure if its something to do with that pc or windows 10.

DarrenM

[michaelkenward]

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@DarrenM wrote:

if its something to do with that pc or windows 10.

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Does the browser interface car about, or even known about, the version of Windows?

The desktop genie, yes. That's software from Netgear. But the browser?