Orbi WiFi 7 RBE973
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DGND3700..Won't reset

badger084
Aspirant

DGND3700..Won't reset

My Netgear DGND3700 has all of a sudden stopped letting me connect to it, wireless or wired. I have tried using the reset method numerous times but it doesn't work. It won't reset back to factory.

The power comes on and the DSL light just flashes green continuously. I have tried plugging it via ethernet to my computer but it won't recognise it.

The only lights that come on for the rear of it are LAN 3 and 4,which are green and the Ethernet Wan port which is orange.

Thanks for your help.
Message 1 of 4
jmizoguchi
Virtuoso

Re: DGND3700..Won't reset

Remove all cables and leave off of 10-20min

Only apply power and reset the unit

Then plug only once PC to the router and try again

If continue to fail and unit is under warranty then I would contact support for RMA exchange
Message 2 of 4
badger084
Aspirant

Re: DGND3700..Won't reset

Thanks, I tried the reset you suggested but still no luck. When i plug my phone line in the only thing that changes is the dsl light stops blinking.

Looks like I'll be buying a new one.
Message 3 of 4
richud
Apprentice

Re: DGND3700..Won't reset

badger, you can have a go at doing this, parts will cost almost nothing, and you don't need to solder if you are careful.

http://www.richud.com/wiki/DGND3700_V1_CFE_Boot_Loader_TFTP_De-Brick
Message 4 of 4
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