You mean your Apple phone, iPad and MacBook won't work on the router?
Why that is, is anybvody's guess. You haven't told us enough to go on.
What does "will not work" mean? They can't connect to its wifi? You can't use the one of the various Netgear 'genies' for these devices?
Take us through as much detail as possible.
You can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)
