Netgear d7000 internet problems

[Johntsam]

I have the netgear d7000 adsl Vdsl router and everyday all my wifi devices keep getting kicked out of the wifi while the wired connections still work. I have to reset the router so it can work again. I have the latest firmware. Is there any fix to this or is there any new firmware coming out the will solve this problem

[Johntsam · Accepted solution]

Yes I did a reset and lowered the mbps on the wifi hoping this will work now. So far it's ok

[clithes]

Have you disabled uPnP ?  I know a lot of people advise doing this but it caused me a number of problems, including the router locking out Wifi connections on a regular basis.  Only a reboot would fix it as well

[Johntsam]

No what will that do? Also today in the morning my internet dropped on all devices including wired and the only way to fix it was by reseting it

[DarrenM]

Hello Johntsam

Here is a article on Upnp but you should try to do that also make sure you are on the latest firmware.

http://kb.netgear.com/app/answers/detail/a_id/22686

DarrenM

[Johntsam]

I have the latest firmware. I even reinstalled it again and this morning my internet connection dropped
Again I'm gonna have to reset it to get it back. I really hope netgear fixes this or I'm never going to buy anything from them again

[DarrenM]

Hello Johntsam

If this keeps happening I would suggest contacting Netgear support if the modem is still under warranty they can troubleshoot with you more and if the unit is defective they can do a RMA if needed.

http://support.netgear.com/general/contact/default.aspx

DarrenM

[Johntsam]

Thanks but doesn't help this is the biggest piece of junk router I've ever bought buyers beware
Don't make the same mistake i did

[clithes]

I find the D7000 to be a very capable router and am very pleased with it. The connection has been up for days and I currently have 20 devices connected to it, which it copes with very well. There are a number of reasons why the connection keeps dropping, none of which could be the routers fault. Who is your ISP and what service do you have from them?

[Johntsam]

My problem now is that it has Internet and only my Samsung devices can't connect I don't understand it

[DarrenM]

Johntsam

have you tried to tell the samsung devices to forget the network that try to connect again.

DarrenM

[Johntsam · Accepted solution]

Yes I did a reset and lowered the mbps on the wifi hoping this will work now. So far it's ok

[DarrenM]

Hello Johntsam

Did lowering the mbps correct the issue? or was it just a temporary fix let us know.

DarrenM

[Johntsam]

So for it's been working for the whole day I'll
Check back if it disconnects again

[Johntsam]

It was all fine till today disconnected again. My old router work way better then this one never had a problem with it. Will never by netgear again

[clithes]

Have you put firmware 1.0.0.32 onto it ?

[Johntsam]

That firmware is worse then the old one. It freezes up my internet when I try to make changes to my wireless
Settings.

[DarrenM]

Hello johntsam

You could try going back to the old firmware to see if that helps or try to factory reset and reload the firmware.

DarrenM