USB external drive connected to D7800 shows only small R and T drives

[thing-theorist]

Hi,

I have a Nighthawk X4S D7800 connected to a Seagate Expansion 4 TB USB 3.0. external hard drive. The Nighthawk firmware is up to date.

The external hard drive is formatted into two 2 TB partitions, both of which are formatted as Mac OS Extended (Journaled, Encrypted).

I can see the D7800 in Finder on my Mac, and it has two folders, R_Drive and T_Drive, which both have no files in (even though the partitions do have files in) and appear in the ReadyShare Genie with Volume Name Boot OS X with only 128 MB of total space each, rather than 2 TB.

Any ideas on why I cannot see the partitions with their actual names, and see the files inside them?

Is it because I have encrypted them? I need to encrypt the partitions to meet a security standard.

Thanks.

[antinode · Accepted solution]

> Is it because I have encrypted them? I need to encrypt the partitions to
> meet a security standard.

      https://kb.netgear.com/18985/

      Please note, some USB drives require software to be installed into
      the PC or are password protected or are encrypted. Such USB
      devices will NOT work with the Router/Extender.

[antinode · Accepted solution]

> Is it because I have encrypted them? I need to encrypt the partitions to
> meet a security standard.

      https://kb.netgear.com/18985/

      Please note, some USB drives require software to be installed into
      the PC or are password protected or are encrypted. Such USB
      devices will NOT work with the Router/Extender.

[thing-theorist]

Thanks, that is a shame but it sounds like that is the answer!