I have recently acquired a new Foxtel IQ4 box and have issues with the D7800 Nighthawk modem/router connecting to Foxtel.
Through testing I can see that the IQ4 box connects to the router/modem, so is online but there is something happening with the settings on the modem/roter which is stopping it from accessing foxtel and the internet. I had no issues with an old Foxtel IQ2 box.
Through hotspoting via my phone I am able to access Foxtel, so the problem is isolated with the modem (after extensive testing from Foxtel including an onsite technical suppport visit which included replacing the first IQ box and plus an assigned engineer to the case). Same problem exists via both WiFi and Ethenet.
Does anything have any advise on what setting changes may fix the issue, as only option at this stage is to replace the router / modem.
Thanks in advance.
