@LesleyH wrote:
Hi,
I need help to change two settings on this modem router.
1. To DISABLE Access Point isolation
2. ENABLE Universal plug and play
There is a manual for the DGN2200v4 somewhere at the end of this link:
>>> DGN2200v4 | Product | Support | NETGEAR <<<
But something tells me that you don't really need to do that stuff to get a Chromecast to connect. (I didn't.) If so, there would be a steady flow of similar requests.
@LesleyH wrote:
I spoke to the Netgear support ...
Unlikely. Who did you call? If it was one of those sites found with a web search, then there is a high probability that it has nothing to do with Netgear.
Many of those listing are from third-party sites that pay to appear in the search engines. They then create sites that "borrow" the Netgear logo.
Those sites will also appear if you search for other makes of hardware. Using them can be dangerous.
Netgear itself does not provide paid for support. It farms that out to GearHead Technical Support.
GearHead Support
GearHead does not offer a support plan for $75 .
Netgear's support is limited to 90 days. You get that by registering your device and starting the process on the MyNetgear site.
By the way, the DGN2200v4 is seriously old, with the first version dating back to 2011.
According to Netgear's manual for this device the LAN and WAN support only 10BASE-T or 100BASE-TX. That makes it slower than many newer internet services and most modern network hardware. This may not matter to you, but be warned that it will hobble you if you ever sign up for faster Internet. It also slows down whatever is going on in your local network. Newer devices support 1000BASE-TX.
It also does not provide 5 GHz wifi.
