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Aspirant

Dual Band modem

Do I need a dual band modem for my AC1750 dual band router to work on both bands?  Thank you for your help.

Model: R6400|AC1750 Smart WiFi Router
Message 1 of 15

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Re: Dual Band modem


@mfk7277 wrote:

I was told I needed to set up a second SSID for the 5ghz. 

 


 

You did not say that you had created separate SSIDs or who told you to use different SSIDs..

 

Some people like the same SSID option, some prefer separate SSIDs.

 

More advanced routers use Smart Connect, which forces people to use the same SSID and password for both 2.4 GHz and 5 GHz.

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V

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Message 13 of 15

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Sensei

Re: Dual Band modem

> Do I need a dual band modem for my AC1750 dual band router to work on
> both bands?

 

   No.  There is no such thing.  (Have you seen one?)

 

   "dual band" refers to the 2.4GHz and 5GHz radio bands, which are
employed in the wireless-network section of the router.  The modem is
unrelated to those radios.

Message 2 of 15
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Re: Dual Band modem


@mfk7277 wrote:

Do I need a dual band modem for my AC1750 dual band router to work on both bands? 


You just need a  modem that supports whatever flavour of Internet you have.

 

The  most common types are DSL and cable. DSL usually comes out of the wall at what looks like a standard telephone socket. If you don't know what you have, ask your Internet service provider.

 

You will see "modems" sold as "dual band" but that is because they combine a modem and a router.

 

If you already have a router, then you'd do best to avoid a modem/router. It can cause headaches. Just look for a modem only device.

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 3 of 15
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Aspirant

Re: Dual Band modem

Thank you for your help.  I have an Arris TM 3402A modem and the Netgear AC 1750.  How do I choose/determine which band to use with devices?  It looks like everthing is on the 2.4 band and nothing on the 5.0 band.

Model: R6400|AC1750 Smart WiFi Router
Message 4 of 15
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Re: Dual Band modem


@mfk7277 wrote:

It looks like everthing is on the 2.4 band and nothing on the 5.0 band.


That may be because the wifi clients you are using cannot work at 5 GHz.

 

What are you trying to connect? Look at the specifications. Can it "see" 5 GHz?

 

 


@mfk7277 wrote:

...and the Netgear AC 1750. 

 


There is no such thing. AC1750 is not a Netgear model number. It is a label that Netgear, and others, attach to hardware to describe wifi speeds. 

 

Your footer says R6400. Is that what you own? Look at the label on the thing.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 5 of 15
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Aspirant

Re: Dual Band modem

Yes, it is the R6400.  I do I know if a device sees 5.0?  I apologize for the questions.  I am 70 and trying to learn and I really appreciate you helping me.

Model: R6400|AC1750 Smart WiFi Router
Message 6 of 15
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Re: Dual Band modem


@mfk7277 wrote:

 I do I know if a device sees 5.0?


What are you trying to connect?

 


@mfk7277 wrote:

 I am 70 and trying to learn and I really appreciate you helping me.


70? That's nothing.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 7 of 15
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Aspirant

Re: Dual Band modem

All devices (iPhones, iPads, Samsung 8, Mac) connect to 2.4, but I do not know how to have any of them connect to 5 ghz.  Should the devices choose automatically or do I need to change a setting on the deive or router?  Thanks again for your hellp.

Model: R6400|AC1750 Smart WiFi Router
Message 8 of 15
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Re: Dual Band modem

There is support for the R6400, including a manual, somewhere at the end of this link:

 

>>> R6400 | Product | Support | NETGEAR <<<

 

Are both the wifi LEDs on the top lit up? 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 9 of 15
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Aspirant

Re: Dual Band modem

Yes, both are 2.4 and 5 are lit.

Model: R6400|AC1750 Smart WiFi Router
Message 10 of 15
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Re: Dual Band modem

It is not clear to me how you know that these devices connect to the 2.4 GHz wifi rather than 5 GHz.

 

Devices will usually connect to the "best" wifi source. So they will go for the 5 GHz, but only if the signal is strong enough. 2.4 GHz is slower but has a longer range.

 

It is really down to the wifi clients to pick the wifi to connect to. Your router has no control over that, so long as it is broadcasting its presence on both 2.4 GHz and 5 GHz.

 

Did you find this?

 

Troubleshooting wireless networks | Answer | NETGEAR Support

 

 

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 11 of 15
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Aspirant

Re: Dual Band modem

Thank you for your information.  Very helpful on the device choosing the band.  I was told I needed to set up a second SSID for the 5ghz.  That does not appear to be correct based on your answer.  I will make both bands the same SSID and see how it goes.  I really appreciate your help.

Model: R6400|AC1750 Smart WiFi Router
Message 12 of 15
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Re: Dual Band modem


@mfk7277 wrote:

I was told I needed to set up a second SSID for the 5ghz. 

 


 

You did not say that you had created separate SSIDs or who told you to use different SSIDs..

 

Some people like the same SSID option, some prefer separate SSIDs.

 

More advanced routers use Smart Connect, which forces people to use the same SSID and password for both 2.4 GHz and 5 GHz.

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V

View solution in original post

Message 13 of 15
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Aspirant

Re: Dual Band modem

Thank you so much for all your help.  I changed back to one SSID and now I have the Apple devices showing as connected to 5ghz.

Model: R6400|AC1750 Smart WiFi Router
Message 14 of 15
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Re: Dual Band modem

Well done. That's good news.

 

I have never seen  any problems using the same SSID and password. It is good to know that it works on the R6400.

 

Thanks for reporting back.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 15 of 15