Orbi WiFi 7 RBE973
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Re: Monthly reboot required

PLASMAMAN
Tutor

Monthly reboot required

At a few seconds after midnight on 1st of every month my X4S AC2600 D7800 modem router drops ADSL connection and requires a manual reboot. My ISP is BT Broadband Infinity.

This happens without fail each month, and has happened for as long as I have used this router (24 months).

Dropouts during the month do not occur.

Naturally BT deny that they reset my service every month, though I suspect this is the case.

Anyone else see this behaviour?

Model: D7000v2|Nighthawk AC1900 WiFi VDSL/ADSL Modem RouterD7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
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PLASMAMAN
Tutor

Re: Monthly reboot required

Over on the BT forums they tell me that this is not caused by any automated mointhly 'flushiung' or disconnection process.

So the dropping of the ADSL signal is a being initiated by the modem at precisely the same time on the first day of each new month.

I cannot find anything in the admin console that appears to relate to this.

Anyone else seeing this?

Message 2 of 3
StaticLNX
Star

Re: Monthly reboot required

Did you try checking DSL-MODEM-IP/debug.htm ? I've never used one so I'm not sure its there.

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