My Netgear keeps disconnecting

[alex4orly]

Windows 10, Genie  Firmware 1.0.0.56 

keeps dropping and I need to disconnect power

evevry few hours and restart it

What should I do?

Thanks

[DexterJB]

Hi @alex4orly,

Welcome to the community!

If your device is the D6400, then there is a much later firmware version (1.0.0.86) found here. Please try updating and do a factory reset. The links below may help.

http://kb.netgear.com/app/answers/detail/a_id/23960

http://kb.netgear.com/app/answers/detail/a_id/9665

Dexter

Community Team

[DexterJB]

Hi @alex4orly,

I would like to follow up and check if you are still experiencing the issue.

Dexter
Community Team

[alex4orly]

Downloaded the latest   firmware version as instructed, all seems ok for now

Thanks again

Alex

[DexterJB]

Hi Alex,

Thanks for the update. Keep us posted if there are any other issues.

Dexter

Community Team