NETGEAR - Nighthawk AC1900 Wi-Fi Router with VDSL/ADSL Modem

[MeierBecky]

We have gone through set up of Modem and it said congratulations you are connected to internet... we can find the router and connect but NO INTERNET CONNECTION?

[DarrenM]

Have you double checked the settings that your ISP needs for the modem to work? Are you on the latest firmware?

DarrenM

[MeierBecky]

Thank you for getting back to me but we couldn't get it to work so we took it back and got router and modem from our internet provider. So what do I do? I don't have it anymore and it is registered to me?