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Nighthawk X4S D7800 - Easyshare problems

5V
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Nighthawk X4S D7800 - Easyshare problems

Nighthawk X4S D7800, Router Firmware Version V1.0.1.16


I'm trying to set up a few share located in an attached USB device. As far as I used a FAT32 device, everything looks ok. With NTFS it simply does not work.

 

 

 

***** This is what happens with a FAT32 Card with an USB reader

 

When I pluged in the USB device, the D7800 correctly reported:
\\readyshare\USB_Storage

Clicked [Edit]. Changed the share name to \\readyshare\DISK_1  (read and write pw = admin)
\\readyshare\DISK_1    admin    admin    U:\

via Windows explorer I opened the share:
\\readyshare\DISK_1

I created a new folder and shared it:
\\readyshare\test share    admin    admin    U:\test share

I created a second folder and shared it:
\\readyshare\test sub folder    admin    admin    U:\test share\test sub folder

I was able to create a text file in the shares via Windows Explorer.

 

 

 

***** With a NTFS Disk:
\\readyshare\DISK_1    admin    admin    U:\

via Windows Explorer I opened
\\readyshare\DISK_1

I tried to create a new folder. Windows reported an error:

Could not find this item.

This is no longer located in \\Readyshare\disk_1. Verify the item's location and try again.

 

I clicked [Try Again] but the error did not go away. The only option was [Cancel]. This created a "New Folder" folder. The only way to change the name of "New Folder" to something else was via FTP.

I tried to create the share:
\\readyshare\test sub folder    admin    admin    U:\test share\test sub folder

No error message or any other indication, the share was not created.

 

 

Can you see any mistake on my side? Is it me or it's a (series of) bug(s)?

 

 

Model: D7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
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5V
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Re: Nighthawk X4S D7800 - Easyshare problems

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5V
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Re: Nighthawk X4S D7800 - Easyshare problems

I must admit I'm a little bit overwelmed by the number of suggestions I received during the past week.

 

Smiley Frustrated

Model: D7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
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DarrenM
Sr. NETGEAR Moderator

Re: Nighthawk X4S D7800 - Easyshare problems

Hello 5V

 

Do you have any other storage device besides FAT32 Card with an USB reader? Like USB flash drive or a portable HDD it is possible the issue is being encountered because you are using a USB reader. Can you try a  older FW version and see if same problem can be seen.

 

DarrenM

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5V
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Re: Nighthawk X4S D7800 - Easyshare problems

The problem is now managed by Netgear Techincal Support.

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5V
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Re: Nighthawk X4S D7800 - Easyshare problems

DarrenM,

 

You may want to read my first post again. The problem is not with FAT32 volumes but with NTFS volumes.

 

I tried with three different NTFS types of device: SD card reader, USB Memory Stick, USB external disk drive. All of them showed the same problem.

 

I tried with a SD card reader formatted FAT32 and it did work.

 

As I said in a previous post, this problem is now under management of Netgear Technical Support directly.

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