> Trying to setup modem for cable internet but unable to use Netgear
> genie app
"unable" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.
Use a computer/device with a web browser?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read.
