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Aspirant

Admin password reset without security questions

I have tried everything to get into my wireless router and I cannot remember the admin info and the password. The security questions that were set up to help reset the password are not working either. I am giving truthful information, yet it is not accepting it. How to begin from scratch so that I may update my router?

Model: WNDR3400|N600 Wireless Dual Band Router
Message 1 of 5
NETGEAR Moderator

Re: Admin password reset without security questions

Hi @wperry091616,

 

Welcome to the community!

 

You can reset the router as described on page 8-14 on the user manual on this link.

 

Regards,

 

Dexter

Community Team

Message 2 of 5
NETGEAR Moderator

Re: Admin password reset without security questions

Hi @wperry091616,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 5
Aspirant

Re: Admin password reset without security questions

All fixed. Thank you!
Model: WNDR3400v3|N600 Wireless Dual Band Router
Message 4 of 5
NETGEAR Moderator

Re: Admin password reset without security questions

Hi @wperry091616,

 

Thank you for the confirmation. Glad to know you got it working.

 

Regards,

 

Dexter

Community Team

Message 5 of 5
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