Reply

Re: Can't access WNDR4500

Moran
Aspirant

Can't access WNDR4500

I used WNDR 4500 for few months. Suddenly it stopped working. I restarted it, orange led for wan is working and green for connected lan also. WiFi led 2.4 and 5 are off, there is no connection between computer and device.
I tried to reset (with power button ON) - no result.
Reset button + power button OFF > power button ON = all led blinks once. No result.
Pressing reset for 30 sec with power off and 30 sec with power on - no result.
Also tried with fixed IP on computer - 192.168.1.2 or 192.168.0.2 and 255.255.255.0 - doesn't work.

Help please!
Message 1 of 13
jmizoguchi
Virtuoso

Re: Can't access WNDR4500

see router reset on my sig below for properly reset procedure
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June Mizoguchi-
Message 2 of 13
Moran
Aspirant

Re: Can't access WNDR4500

None of 4 steps work 😞
Any idea?
Message 3 of 13
Dubkovnick
Novice

Re: Can't access WNDR4500

Flash manually your router by LAN from any comp tftp -i 192.168.1.1 put d:\firmware.chk If you have not tftp on your comp: install it from standart windows.
Message 4 of 13
Moran
Aspirant

Re: Can't access WNDR4500

Already tried that. No help. Says something about timeout. Don't remember exactly 😞
Message 5 of 13
jmizoguchi
Virtuoso

Re: Can't access WNDR4500

Return unit for new one
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June Mizoguchi-
Message 6 of 13
Dubkovnick
Novice

Re: Can't access WNDR4500

Try:
ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=2ms TTL=100
Reply from 192.168.1.1: bytes=32 time=2ms TTL=100
Reply from 192.168.1.1: bytes=32 time=2ms TTL=100
Reply from 192.168.1.1: bytes=32 time=2ms TTL=100

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 2ms, Average = 2ms

TTL=100 is answer of loader, if no answer your router is crashed.
Message 7 of 13
Moran
Aspirant

Re: Can't access WNDR4500

ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Message 8 of 13
jmizoguchi
Virtuoso

Re: Can't access WNDR4500

Moran wrote:
ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),


sounds like router is not responding anyway.
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June Mizoguchi-
Message 9 of 13
billshih1975
Aspirant

Re: Can't access WNDR4500

setup your PC as dhcp mode and check if you can get ip address from 4500.
you can open DOS prompt and run below commands
ipconfig /release
ipconfig /renew
Message 10 of 13
jmizoguchi
Virtuoso

Re: Can't access WNDR4500

billshih1975 wrote:
setup your PC as dhcp mode and check if you can get ip address from 4500.
you can open DOS prompt and run below commands
ipconfig /release
ipconfig /renew


Also tried with fixed IP on computer - 192.168.1.2 or 192.168.0.2 and 255.255.255.0 - doesn't work.


router guess it was DHCP as well and tested static IP ..
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June Mizoguchi-
Message 11 of 13
Suamere
Aspirant

Re: Can't access WNDR4500

Didn't seem like a very helpful thread. This thread was posted as a Review at BestBuy.com for this router.

The OP says they have tried two static IP addresses, but never mentioned having switched to DHCP then restarting PC/Router. It seems like a DHCP issue on the User's end to me.

I'm planning to buy this router. I'm a NET+ / A+ Certified I.T. for over 10 years and haven't ever touched Netgear. I CAN say he couldn't ping it because he wasn't on the same network. His subnet was messed up or the IP's he tried weren't in the lease range on the router. DHCP > Reset PC/Router > Firmware update > fixed.

Long story short, OP was told to try DHCP and no reply of having done so. The router has 100% other good reviews.
Message 12 of 13
gSinha
Aspirant

Re: Can't access WNDR4500

Had exact problem.... Moved to new house. Got new Xfinity Arris modem/router. Does not work very well with my Lenovo wireless. So I tested to my old Arris cable modem + WNDR4500. Worked great! Then I powered off all and neatly mounted / wired all on my wall. Then my WNDR4500 just went nuts!
- no wireless 2.4/5 broadcast (LEDs off).
- power LED on; Ethernet direct cable to my laptop - LED ON
- but can't connect to via browser 192.168.1.1/192.168.0.1/192.168.1
- Netgear Genie sees it but I cannot do router login... refuses to accept my login creds.

I gave up. Took and hour's break where I had the router completely disconnected from everything. Came back. Connected via LAN cable and powered up. Suddenly all wireless LEDs are up. I can connect etc.

I guess all it needed was a power free complete rest for an extended period!

Maybe I could have fixed it by a reset. But the standard reset process you would expect in most routers does not work on this guy. I found the reset process in http://kb.netgear.com/app/answers/detail/a_id/22688.

The process is:
1. Unplug all port connections from router except the PC you are using to upload.
2. Turn router OFF for 10 seconds.
3. Hold down the reset button on the back of router with a paper clip.
4. Power ON the router while holding down the reset button.
5. Watch the Power LED. It starts with orange color, and then will start flashing orange.
6. Power LED will then turn to flashing green. Count at least 10 flashing green LED and release the reset button

Good luck
Message 13 of 13
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