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Port Forwarding Error - Not working

mfali
Aspirant

Port Forwarding Error - Not working

I have a Netgear D6300AC wireless router, I had setup a port forwarding for RDS 3389 to one of my PCs on my network, however when I try to delete that entry from port forwarding list and try to setup a new rule for another device using same port 3389 it doesn't let me do that, I keep getting

 

"The specified port(s) are being used by other configurations. Please check your configurations of USB Readyshare, Remote Management, Port Forwarding, Port Triggering, UPnP Port Mapping table, RIP, and Internet connection type. "

 

I tried factory resetting the router few times, also upgraded its firmware to the latest version (Firmware Version 1.0.0.102 (All Regions Except NA and Germany)), however I have no resolution to the problem.

 

Any help will be highly appreciated.

 

Thanks

 

 

Model: D6300|Dual Band 11ac ADSL Modem Router
Message 1 of 5

Accepted Solutions
mfali
Aspirant

Re: Port Forwarding Error - Not working

Manage to resolve the Issue..

 

I tried doing a reset again using the web interface rather than button reset.

 

The web interface reset did the trick - updated the firmware once again and the issue is now resolved.

 

 

View solution in original post

Message 4 of 5

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antinode
Guru

Re: Port Forwarding Error - Not working

> [...] when I try to delete that entry from port forwarding list and
> try to setup a new rule for another device using same port 3389 it
> doesn't let me do that, [...]

   After you "try to delete that entry", is it gone?  Copy+paste of your
actual port-forwarding rules might be interesting.  Similar for the
actual "a new rule" which you are trying to add.

> [...] UPnP [...]

   Is UPnP disabled?  It probably should be, if you're using port
forwarding.

> I tried factory resetting the router few times, [...]

   That should do the job, assuming that your "factory resetting" really
did a settings reset.  Did all the usual settings (passwords, SSIDs,
...) get reset as expected?  (Did the LED indicators do interesting
things?)  If a proper reset did not help, then I'd guess that there is
something wrong with your port-forwarding rule specification(s).

   Also, does the target system have a fixed (static or reserved
(dynamic)) LAN IP address?  (Without that, a port-forwarding rule could
be useless, even if you could get it installed.)

Message 2 of 5
mfali
Aspirant

Re: Port Forwarding Error - Not working

Is UPnP disabled? - Yes it is.

 

That should do the job, assuming that your "factory resetting" really
did a settings reset.  Did all the usual settings (passwords, SSIDs,
...) get reset as expected?  (Did the LED indicators do interesting
things?)  If a proper reset did not help, then I'd guess that there is
something wrong with your port-forwarding rule specification(s).

Yes the reset was successful as it has removed all the firewall rules, port forwarding rules and SSIDs, I thought the same that it is not working, therefore I tried resetting it multiple times.

 

The target system have a fixed.

 

Bit Weired situation, but interesting to find a resolution for it.

 

Thanks

Message 3 of 5
mfali
Aspirant

Re: Port Forwarding Error - Not working

Manage to resolve the Issue..

 

I tried doing a reset again using the web interface rather than button reset.

 

The web interface reset did the trick - updated the firmware once again and the issue is now resolved.

 

 

Message 4 of 5
iainfmcl
Aspirant

Re: Port Forwarding Error - Not working

Just to add that I had this problem with an old router of mine I had to put back into service. I found the issue by inspecting the configuration backup and discovered that port 443 was in use by ReadyShare (Advanced->USB Storage->Advanced Settings).

 

I disabled that and could then port forward https to where I wanted it to go.

 

Hope this saves someone else the time and hassle of finding it!

Message 5 of 5
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