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When there is a fix for the problem with readyshare?

miemer
Aspirant

When there is a fix for the problem with readyshare?

with the latest distribution (1.0.2.80) db has been updated for readyshare content management and the database fails while remaining available on content not readyshare.

When there is a fix for the problem with readyshare?

Message 1 of 12
ElaineM
NETGEAR Employee Retired

Re: When there is a fix for the problem with readyshare?

I have inquired this to our engineering department and asked for an update on when will it be fixed.
Will let you know as soon as I have an answer from them.

 

Thank you for your patience.

ElaineM
NETGEAR Community Team
Message 2 of 12
ElaineM
NETGEAR Employee Retired

Re: When there is a fix for the problem with readyshare?

@miemer Can you give us a detailed information on how you are using the WMP12 working with the router?

Do you have the USB storage attached directly to the USB port on the router?

If that's the case, what device you're using to get files out of the USB storage? Is it a wireless computer? Wired computer?
Kindly give us more description on how you use it.

Looking forward to your response.

ElaineM
NETGEAR Community Team
Message 3 of 12
miemer
Aspirant

Re: When there is a fix for the problem with readyshare?

I have a usb HD attached directly to USB port.

the problem comes either from PC and TV wired connected and ONLY with READYSHARE.

(PC through file management see all files and folders, with readyshare only half)

The device working properly with the previous release of the firmware

Message 4 of 12
ElaineM
NETGEAR Employee Retired

Re: When there is a fix for the problem with readyshare?

You have the HD attached to the USB port on the router, correct?

Then when you browse from the PC or TV it won't let you see all files?

How many files do you have on the HD?

ElaineM
NETGEAR Community Team
Message 5 of 12
miemer
Aspirant

Re: When there is a fix for the problem with readyshare?

Yes, the hd is attached to the router. I can se all files only through  search file in Windows explorer.

From readydlna app i se only about half files of 1200 ca.

 

 

Message 6 of 12
ElaineM
NETGEAR Employee Retired

Re: When there is a fix for the problem with readyshare?

Thank you for the clarification.

I will go ahead and forward this to our engineering department.

ElaineM
NETGEAR Community Team
Message 7 of 12
ElaineM
NETGEAR Employee Retired

Re: When there is a fix for the problem with readyshare?

Hi @miemer,

 

Can you provide the following information below?

 

  • Hard drive model, capacity, file format
  • Media file formats
  • What's the previous fw version you're using?
  • Can downgrade to the previous working fw?

Looking forward to your response.

ElaineM
NETGEAR Community Team
Message 8 of 12
miemer
Aspirant

Re: When there is a fix for the problem with readyshare?

HD is a 2TB Western Digital MyBook

Formatted in NTFS

The previous working version are 1.0.1.60.

 

Version 1.0.2.78 have the same problem of version 1.0.2.80

 

The last versione have the function to turn off wifi automatically

Message 9 of 12
ElaineM
NETGEAR Employee Retired

Re: When there is a fix for the problem with readyshare?

For the media file format, are these .mkv, .avi, .wmv, .mov, .flv, .vob?

Which ones are not detected by the ReadyDLNA? Is there any particular format or it doesn't matter?

ElaineM
NETGEAR Community Team
Message 10 of 12
miemer
Aspirant

Re: When there is a fix for the problem with readyshare?

all files are .avi or .mkv

Message 11 of 12
ElaineM
NETGEAR Employee Retired

Re: When there is a fix for the problem with readyshare?

Thank you for this.

Will forward this to our engineering team and will give you an update as soon as I have their reply.

ElaineM
NETGEAR Community Team
Message 12 of 12
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