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Re: r6900 Wont connect to internet!

dript
Luminary

r6900 Wont connect to internet!

so my interent went out. Thinking it was spectrum I called them and they replace my modem. Still wasnt working so I found out it was my router. I tried everything to fix it but it wouldnt work so I called. They want to charge almost 200$ just to subscribe so they can fix it. He sai he guarantees he could fix it over the phone but I needed to pay. I said I rather just go buy a cheap 30$ router then pay that because I already splurged on this R6900. He insisted that I shouldnt because my router is a reliable one and would never break down but I had it for less then a year and it already broke but my previous cheap netgear router i had for 5 years and never had a problem with it! If anyone knows why my router wont connect, can you please help me? I would be super grateful!

Model: R6900|Nighthawk AC1900 Smart WiFi Router
Message 1 of 3
dript
Luminary

Re: r6900 Wont connect to internet!

fixed it! just factory reset everything and now its all good! never buying netgear again thats for sure!

Message 2 of 3
antinode
Guru

Re: r6900 Wont connect to internet!

> [...] my interent went out [...]

   Not a useful problem description.  It does not say what you did.  It
does not say what happened when you did it.  As usual, showing actual
actions with their actual results (error messages, LED indicators, ...)
can be more helpful than vague descriptions or interpretations.

> [...] I tried everything to fix it [...]

   Apparently not.  (See "Not a useful", above.)

> [...] so I called.

   "called" whom/what?  Real Netgear support, or some scam "service"?

> fixed it! just factory reset everything and now its all good!

   See "Apparently not", above.

> [...] never buying netgear again thats for sure!

   Fine wih me, but, as I read this rant, you had some kind of problem,
pressed a button, and the problem was solved.  What's your complaint?

      https://community.netgear.com/t5/x/x/m-p/1649273

Message 3 of 3
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