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Forum Discussion
Cannot update firmware
My router is currently at V1.01.11 of the firmware and I do not have the ability to update the firmware through the administrative page in advanced settings. My ISP doesn't have the ability to update the firmware either. How do I manually update it? There isn't a download anywhere for me to access and my ISP seemingly has no control.
3 Replies
Appears nobody at Netgear is able/willing to jump over it's own shadow - read there -> https://community.netgear.com/t5/Cable-Modems-Routers/Cannot-Upgrade-C3000-Firmware-with-Netgear-Genie/m-p/1411544
Indeed:
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.
...so I could not resist -> https://community.netgear.com/t5/Connect-with-the-SMB-GM/Firmware-Update-Options-for-Cable-Modem-Cable-Routers/m-p/1545112#M109
Netgear must want to keep happy users buying new Netgear products on the next shopping tour or when evaluating business grade hardware. Poor policies like these - just protecting a few designated ISPs - are not helpful.
