Re: Remote Access


Remote Access

Since the newest Firmware update, I can no longer use the Remote Access from my iPhone. Never had any issues before this latest update.
Model: Genie|Desktop| Mobile| and Product Setup Genie
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Re: Remote Access

Mine as well, cannot access remotly keeps giving a error, wrong password. The password is correct changed it two times, same error. I had NO errors before the latest firmware update.
Message 2 of 3

Re: Remote Access

Did you reset the router to factory settings after the firmware flash?

New firmware sometimes introduces changes that are not compatible with the old configuration.

So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.

This is a nuisance because you then have to reconfigure the device all over again.

You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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Orbi WiFi 6E