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frankflores's avatar
frankflores
Aspirant
Apr 14, 2023

netgear genie

I can not get to netgear genie by using run command and the router IP.

I can use the browsers Chrome and Edge to get to it. 

In the past I was able to use the run window short cut to get to the router page and it was very handy. How can I get it to work again. 

   Frank

3 Replies

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  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    frankflores wrote:

    I can not get to netgear genie

    You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?

     

    What are you trying to achieve?

     

     

    • frankflores's avatar
      frankflores
      Aspirant

      I have posted a JPEG of the one I have. 

      Not sure which one it is.

      I want to be able to use the RUN window to get to it like I used to do. 

      It was a short cut where I would open the run window and select the IP for the router.