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Forum Discussion

tetrawest's avatar
tetrawest
Apprentice
Oct 24, 2020

BR500 reset to factory defaults after power outage

I've had the BR500 for more than a year now (and I know because I had to buy a new Insight License!!!, but that is another annoyance).   Yesterday, we had two or more quick power outages, where the...
MrJoshW's avatar
MrJoshW
NETGEAR Employee Retired
Dec 16, 2020

Hello,

 

Issue was fixed in later firmware versions. Versions 5.6 and back would still have the issue if the device is on that firmware.

HabitTH's avatar
HabitTH
Guide
Dec 16, 2020
MrJoshW wrote:

Hello,

 

Issue was fixed in later firmware versions. Versions 5.6 and back would still have the issue if the device is on that firmware.

Thanks,

IF you have this version and you didn't register to Insight , This mean the product is fine and no harm will casue to NAND , right?

 

Also , The NAND Corrupt will influence only on the configuration settings reset during a power down or this will influence about the performance of the BR500 at general and on speed and so on ?

 

Thanks again .

 

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