ReadyNAS Surveillance Cannot Activate License

Question

Hi,&nbsp;I have 3 registration codes (2x 4, 1x 2) for Surveillance on my 214 Readynas.I had to reset the device cause of a boot error.&nbsp;The list with licence codes after the reset is EMPTY.I cannot re-register any of the Licence Codes I have used before. (1x 4, 1x 2)&nbsp;Error i get is:&nbsp;"You have reached the maximum channels.&nbsp;The limitation of extensible channels is 7."&nbsp;Please help.&nbsp;&nbsp;&nbsp;

Puffdanny · Answer

Looking into the issue i see i need to have the codes reset by netgear, but finding a contact email of phone seems nearly impossible, please help asap.

sotrack · Answer

Contact to Netgear support to deactivate licences on Netgear server. This is usual practice.

Puffdanny · Answer

YES, HOW? the support route is terrible, it keeps prompting for paid support...

sotrack · Answer

Payment is not required for licence reactivation. I paid nothing.

yoban · Answer

Hi there,As Puffdanny&nbsp;asked, I too am keen to get a step by step guide on how you got hold of support to reactivate your license key as I am in the same boat following a rebuild of NAS. When going down this path&nbsp;http://www.netgear.com/support/contact.aspx all I end up with is "pay us some money".

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ReadyNAS Surveillance Cannot Activate License

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