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tomtcs's avatar
tomtcs
Follower
Feb 02, 2022

M5300-52G-POE+ Does noot boot. No UBOOT - Amber solid Power - amber ports 49/50

M5300-52G-POE+ fails to boot after trying to perform a factory reset and erasure of the firmware to replace it with a new copy.  Now during a reboot, there's no UIBOOT sequence, no access via serial cables, no nothin.  Not sure where to start at this point.  

 

Power light just stays amber, uplinks 49/50 solid amber as well. 

 

Tried putting the latest .stk firmware image on a USB drive and just rebooting the switch, but that didnt' seem to do anything. Hopefully I can get this thing reloaded and back up and running so I can re-use it for my POE devices.

1 Reply

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    tomtcs,

     

    Welcome to the community! :) 

     

    I suggest you to open a support ticket with NETGEAR Support here at anytime for a hardware check.  If ever your M5300-52G-POE+ is proven faulty, an online replacement will be processed for as long as its still within the hardware warranty. 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team