No Port found error

[wildcardrules]

I have 2 switches, both M4300 series and both exhibiting the same behavior. Whenever I try to make any change from the Switching > Ports > Port Description web interface, I always get an error: No Port found.

I've also seen the exact same behavior while trying to modify any setting on any port from the Switching > Ports > Port Configuration page.

This is definitely a bug.

What I've done so far:
1. Rebooted the switches. No change.
2. Updated both switches to the latest firmware 12.0.11.16, no change. Problem still exists.

The only work around I've found is to enable SSH and set the port descriptions through the Enable menu via SSH. I've done this successfully. Has anyone else seen this before?

[DaneA]

@wildcardrules,

Welcome to the community! 🙂 

Let us try to factory reset both of your M4300 switches via the CLI and check if the same problem will occur.  

Regards,

DaneA
NETGEAR Community Team