rack mount ears for GS716T

[franca]

Hi any ides of how to get a rack mount kit or "ears" for  GS716T switch?

[JohnRo · Accepted solution]

Hi franca,

I see, you may contact the support team and request for mounting kit purchase. As long as there is stock we should be able to ship one overnight or standard. 

Thanks, 

[JohnRo]

Hello franca,

Welcome to the community! 

The GS716T should come with a rackmount kit on its package. Please contact our support team and request for purchase. 

Thanks, 

[franca]

thanks JohnRo  the switch was not being used in the rack initially, the ears were thrown away....thus we are looking for replacement.

franca

[JohnRo · Accepted solution]

Hi franca,

I see, you may contact the support team and request for mounting kit purchase. As long as there is stock we should be able to ship one overnight or standard. 

Thanks, 

[JohnRo]

Hi franca,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Thanks,

[franca]

hello

thank you for the replies but I'm not any closer to getting the ears.  You said if they are in stock they would ship - but when I try to locate, I cannot.  can you supply me with part # or contact to place the order please?

thanks

Franca

[JohnRo]

Hi franca, 

You'll need to register your switch first and contact support. They will supply you the correct part. 

Thanks,

[JohnRo]

Hi franca, 

I just want to follow up on this. Were you able to talk with support? 

Thanks,