LB2120 sends alert Switch to wireline repeatedly

[Rob625]

The modem is normally switched to wireline broadband, and if that fails it switches automatically to 3G/4G LTE. It sends an SMS whenever it switches to 3G/4G, or back to wireline. So far so good.

The problem is that it has started sending a lot of SMS "switch to wireline", although it doesn't switch (and in fact it doesn't need to, because wireline is always working). I thought I could at least avoid the inconvenience by disabling the "switch to wireline" alert, but this has had no effect. Help?

[Blanca_O]

Hi @Rob625

Welcome to NETGEAR Community! 

Please turn SMS Alert OFF, powercycle LB2120 then turn SMS Alert ON. 

Regards, 
Blanca 
Community Team
 

[Blanca_O]

Hi @Rob625

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Regards, 
Blanca 
Community Team