MR1100EEUK overheat and charge problem with firmware version 12.06.03.00 ?

[BenYEUNG]

Does anyone have the same issue on MR1100EEUK with firmware version 12.06.03.00? Recently, I found that my MR1100 cannot be fully charged when it is working, as well as the temperature displays as a very high value: 46`C even in open space. In the community, some said that a similar problem occurred after updating the new firmware which causes the overheat(or a false high temp reading) on devices and charging stop to protect the battery in overheat. Some versions of MR1100 had been published the new firmware which solved this problem, without the EEUK version yet.

[Blanca_O]

Hi @BenYEUNG 

Welcome to NETGEAR Community!

Try performing the troubleshooting steps here: 

What do I do if my Netgear Mobile Hotspot/Router is not charging its battery to 100 percent?

Regards,
Blanca
Community Team