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Mr1100 sim not installed

Eldridger
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Mr1100 sim not installed

I have a nighthawk m1 Hotspot device that has worked perfectly with cricket wireless. Recently I had issues with cricket and I removed the sim to put it in another device to check something. Now when I put the sim back into the nighthawk it is not picking it up. I verified that the sim works perfectly fine. Is there anything else I can do?
Model: MR1100|Nighthawk M1 Mobile Router
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