Netgear nighthawk battery

[DenLeigh]

Having problems with device too hot to charge battery- any suggestions?

[plemans]

Is it your environment or is the device hot from usage?

A laptop cooler could potentially help.

Or potentially the battery is going bad. How old is it? 

[DenLeigh]

Only purchased device 3 days ago. Have tried charging in cooler times of the day and this helps a bit but usually due to the time it takes to fully charge the device is then too hot as it can take a few hours to charge.
I may have to get it replaced under warranty?

[plemans]

Devices are going to get warm when they charge. Not sure how hot the devices is getting. Is it working? If its getting to hot, many will shut down. 

[DenLeigh]

I took the nethawk back to place of purchase and they advised the problem wa sdue to it needing a software update. This was done so I will now see what happens. Thanks to those who helped.

[DenLeigh]

Device has been taken back to purchaser for sending away to get repaired (hopefully), or if not a replacement at no cost. Product must be faulty if only purchased a few weeks agao and can not fully charge without topping due to overgeting - very unreliable. However no replacement device has been provided so have to rely on hot spotting my phone to use internet on other devices (laptop).:(

[plemans]

Thats unfortunate. Hopefully its a fast turn around for you.