NightHawk MR1100 won’t enable wifi from website

[Dylanmr1100]

Brand new out the box there is no wifi enabled.APN also needed to be set up. I plugged wifi box with Ethernet cable into my laptop to access it through the website and I was able to set up the APN but it will not allow me to enable the wifi at all. How do I enable the wifi?

[Dylanmr1100]

When clicking to enabled dual broad board or either 2.4 or 5g it just sits there trying to apply changes. Doesn’t do anything.

[plemans]

you might get more help in the mobile router forum. 

https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard

if you're logged into it through the browser, what do you get when you go to settings->setup--->wireless

[Dylanmr1100]

It says wifi disabled. Then I go to the set up wifi and when I click the wifi I want to enable it doesn’t enable it. It just sits there buffering on the browser and the left hand bottom corner says applying changes but it never applies the change.

[plemans]

It shoudn't have come with wifi disabled. 

Factory resetting might not be a bad idea. You can find the factory reset button under the battery cover. push and hold it for 10 seconds

[Dylanmr1100]

I factory reset it like 10 times no changes. I’ve been on hold with customer service on the phone for an hour so far. No help yet 😞

[plemans]

Netgear support isn't always the fastest. Some times its easier/faster to just exchange it from where you bought it. 

[Denise-Joyce]

I was wondering if you got the problem fixed? I am having the same exact problem.

[Blanca_O]

Hi @Denise-Joyce

Welcome to NETGEAR Community!

May we please know the device SKU (e.g. MR1100-100NAS) and firmware version?

Can you please let us know what troubleshooting you've tried?

Regards,
Blanca
Community Team

[Ronno2311]

I have the same problem with the MR1100 not enabling WiFi from the website and was wondering if a solution has been found. I have searched this community, but I have not found a definitive answer yet. I have factory reset too many times to count, and at times the APN would not save. When I enable the WiFi option, the message "applying changes" appears, but it never changes. I eventually get a message that the update failed. I saw a possible solution was to: "Select SETTINGS > Setup > Router Setup. Select the IP PASSTHROUGH ON button. The default selection is AUTO." However, when I go to my router setup in the settings, there is no option for IP PASSTHROUGH. What am I missing? MR1100-2A1NAS NTG9X50C_12.05.05.14