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Nighthawk MR1100 Disconnecting
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Nighthawk MR1100 Disconnecting
SKU: 6112B
MR1100-1A1NAS
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Re: Nighthawk MR1100 Disconnecting
Welcome to NETGEAR Community!
Please contact the carrier and make sure that you have the correct APN information.
Kindly check as well that the signal strength is excellent. If signal indicator is low, try moving the device to a location with a clear view of the sky.
Regards,
Blanca
Community Team
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Re: Nighthawk MR1100 Disconnecting
Please make sure you upgrade to the latest release and let me know whether you still experience the disconnection issue.
Thanks
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Re: Nighthawk MR1100 Disconnecting
Since my previous message I have done a few things. I did double check the AT&T APN and it should be correct. I checked for an update through the device and I believe it downloaded it correctly. The disconnecting problem is gone and it was likely poor signal quality at my house, but now I have a new problem. I can connect to the device and no matter how good the signal is, I can't use the wifi now. This even happens in the strongest signal areas of the city. Where before I got 30mbps near the best tower, I can't connect to test the speed or do anything. Further, I purchased a cell phone booster, which uses band 12, to make the signal better at my house. The booster is working for my wife's phone, which is also AT&T, but does not seem to affect the Netgear Nighthawk. What can I do?
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