No Guest Network settings

[Daniel84]

Hi, I have bought this mobile hotspot in Switzerland and the settings of Guest Network does not appear, is this somehow restrictred for European version?. Any suggestions? Thank you in advance to the community. 

[Blanca_O · Accepted solution]

Hi All, 

Thank you for your interest on this feature. While NETGEAR does not comment on availability for new features, please post your query or suggestion to this page :

https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home

Regards, 
Blanca 
Community Team

[JasonN]

Hi Daniel84,

Is it just the guest network that is the only one not working? Or do you have no signal at all?

As for it being the US version, can you confirm it is the AT&T model?

If it is then the device is not unlocked to use a non AT&T SIM card. To unlock the device, you would need to contact AT&T.

Can you please tell me which firmware // PRI // Sku // etc. to me?

Please let me know. :]

- Jason N

[Daniel84]

This is European Version, I bought it in Switzerland and use it with a Swiss Operator, I dont think the device is locked.

The Firmware version I have is the latested provided: NTG9X50C_12.02.07.00

In the Model dropdown only come to versions US or AU, so I put US, but as I said I bought it in Europe, it came tough also with a UK adapter, so I assume it is a version model also sold there if that helps.

The other data I will not share.

Thank you in advance for your help.

[JasonN]

Hi Daniel84,

Thank you for responding with the Firmware. :] We are still trying to figure out a solution for you.

Is Swiss Operator the ISP SIM card that you use with the MR1100? 

Can you please provide your PRI # and SKU # of your MR1100 so we can identify which model your device is?

Thank you. :]

- Jason N

[Daniel84]

SKU: MR1100-100EUS

[Daniel84]

Yes the swiss operator is Salt on an unlimeted 4G plan. 

[JasonN]

Hi Daniel84,

I have forward your issue to my internal team. They will contact you as soon as they can for further assistance. :]

- Jason N

[felixleung]

Same here and mine bought from Hong Kong, and it comes with factory unlocked. 

My model is MR1100-100

[JasonN]

Hi felixleung,

Can you please PM me with firmware // PRI // Sku // etc. to me? 
What troubleshooting have you done? 
Please provide your contact information. 
Please be detailed as I will be forwarding this to my internal team for further assistance. :]     

- Jason N

[Richard_J]

I think you have to reflash the Nighthawk M1 firmware to re-activate the WiFi guest function. 

[Daniel84]

How do I do that reflashing? Thanks.

[n3t]

Yesterday I bought an M1 MR1100-100EUS from Amazon Germany. After setting it up it installed an OTA update and the device and firmware version numbers are now exactly the same as posted by @Daniel84

It does not have any "Guest Network" setting either — where did you read about such a feature @Daniel84? It would certainly be nice to have.

[MAGADE]

Does anyone have some news from internal netgear team for this feature in future update?

[JasonN]

Hi Everyone,

Can you all please PM me with firmware // PRI // Sku // etc. to me? 
Please provide your contact information. 
Please be detailed as I will be forwarding this to my internal team for further assistance. :]     

- Jason N

[Daniel84]

Hi, I have provided my data already and nobody has contacted me.

Cheers!

[JasonN]

Hi Daniel84,

I will check in with my internal team and see where they are at with your case. :]

- Jason N

[Daniel84]

I saw it on this video https://youtu.be/4lIpaJJ6lD8, but it might be only for the ATT model, and as I see now this might onky the renaming of the second wirlesss network either 2.4 hhz or 5ghz which that we can do now... is jut not called guest network.

[MAGADE]

It is not a GUEST WIFI. A guest wifi is a isolated lan. It is a second lan without acces permited beetwin the 2 lan. It is use to let only a web access to guest but they cannot acces to the web interface or sdcard file, usb hdd drive connected or other stuff like that.

It will be smart to implente that feature in future update.

Jason, have your some news about the bug of wifi SSID personalisation was not memorized after turned off one of the 2 2.4 or 5ghz wifi??

[n3t]

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@MAGADE wrote:

Jason, have your some news about the bug of wifi SSID personalisation was not memorized after turned off one of the 2 2.4 or 5ghz wifi??

---

This one annoys me, too: Whenever I make any change on the WiFi main configuration page (e.g. switch between 2.4GHz and 5GHz) the name of the 5GHz network automatically changes to that of the 2.4GHz one with the suffix "_5G" appended. I always have to manually change it back. Why can't the name just be left alone? I want to use the same SSID name for both networks.

(MR1100-100EUS retail version with latest firmware built 2018/03/05)

[MAGADE]

Hi jason, so have you a planning date to this feature?

[Blanca_O · Accepted solution]

Hi All, 

Thank you for your interest on this feature. While NETGEAR does not comment on availability for new features, please post your query or suggestion to this page :

https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home

Regards, 
Blanca 
Community Team