lm1200 no signal light

[selittle]

So I just activated my lm1200 with a t-mobile plan from RC-4G. Prior to activation it was picking up a signal with a green light. After activation the signal light went dark. does this mean I am now picking up no signal at all? That the plan is perhaps using frequencies no provided by the closer towers?

[michaelkenward]

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@selittle wrote:

So I just activated my lm1200 with a t-mobile plan from RC-4G.

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That's a mobile modem. You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Mobile Routers, Hotspots & Modems

Those things are very different from the standard Netgear routers covered in this section.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

[Blanca_O]

Hi @selittle

Welcome to NETGEAR Community!

Please contact T-Mobile to get the APN information and add it using the Web UI. 

Kindly check as well if you have the right pan for the device. 

Here's a reference of how to configure an APN profile [page 25 - 26]

https://www.downloads.netgear.com/files/GDC/LM1200/LM1200_UM_EN.pdf

Regards,
Blanca
Community Team