no internet connectivity with RJ45 ethernet connected to DC112A + AC810 LTE modem

[patL91]

Hi, i'm using Aircard 810 with DC112A smart cradle , when i try to connect my PC with RJ45 cable (ethernet) , no internet connection is available.. ( no green light in front of smart cradle is switch on... )

it seems that DHCP router is not able to deliver an local IP adress to my PC

while when i use wifi connection there is no problem ......

Could you help me ? something is misconfigured in smart cradle ?? or A 810 LTE model hotspot ???

Best regards

[FURRYe38]

I would post about this in the mobile hot spot forum:

https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard

Good Luck. 

---

@patL91 wrote:

Hi, i'm using Aircard 810 with DC112A smart cradle , when i try to connect my PC with RJ45 cable (ethernet) , no internet connection is available.. ( no green light in front of smart cradle is switch on... )

it seems that DHCP router is not able to deliver an local IP adress to my PC

while when i use wifi connection there is no problem ......

Could you help me ? something is misconfigured in smart cradle ?? or A 810 LTE model hotspot ???

Best regards

---

[Blanca_O]

Hi @patL91

Have you tried changing Ethernet cable and transferring it to a different Ethernet port? 

On your computer, what is the Ethernet or Local Area connection status? Does it say "Network cable unplugged"? "Unidentified network"? 

Have you tried to wired different device / computer? 

Regards, 
Blanca 
Community Team

[Blanca_O]

Hi @patL91

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Regards, 
Blanca 
Community Team